The New York State Thruway Authority has issued a crucial warning to motorists regarding an emerging scam involving E-ZPass, a popular electronic toll collection system. Scammers are reportedly posing as representatives from E-ZPass and Tolls By Mail, contacting individuals to solicit sensitive personal information.
These fraudulent communications aim to trick users into divulging details such as credit card numbers, social security numbers, usernames, and passwords.
Officials from the Thruway Authority emphasize that E-ZPass and Tolls By Mail will never request personal information through unsolicited emails, phone calls, or messages.
The scam appears to be a sophisticated attempt to exploit users’ trust in these toll services. By mimicking official communications, scammers can create a sense of urgency and legitimacy, leading recipients to unwittingly provide confidential information.
In response to the scam, the Thruway Authority has launched a public awareness campaign to educate users about the risks and preventive measures. The campaign includes clear guidelines on how to recognize and handle suspicious communications.
Users are advised to verify the authenticity of any request for personal information by contacting E-ZPass customer service directly at (800) 333-8655 or Tolls By Mail at (844) 826-8400. Legitimate representatives will be able to confirm whether any contact was initiated by their offices.
The Thruway Authority’s statement underscores the importance of never sharing personal information through unsecured or unsolicited channels. It reminds users that any requests for such information should be treated with caution and verified independently. This is particularly important given the increasing prevalence of scams targeting individuals through phone calls, emails, and text messages.
In addition to the educational campaign, the Thruway Authority is working closely with law enforcement agencies to investigate the scam and track down those responsible. These collaborative efforts aim to mitigate the impact on users and prevent future occurrences.
Authorities are urging anyone who has received suspicious communications or believes they may have fallen victim to the scam to report the incident immediately. This will help gather evidence and take appropriate legal action against the perpetrators.
The Thruway Authority’s proactive stance is part of a broader effort to enhance cybersecurity and protect consumers from fraud. Unfortunately, the rise of digital transactions and online services has given scammers more opportunities to deceive users. By staying informed and vigilant, individuals can better protect themselves against these threats.
The Thruway Authority has made resources available on its official website for those seeking more information or needing assistance. Users can find tips on recognizing scams, steps to take if they suspect fraudulent activity, and contact information for reporting incidents. This initiative aims to empower users with the knowledge needed to safeguard their personal information.
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As the digital landscape continues to evolve, the New York State Thruway Authority remains committed to ensuring the security and trust of its users. The ongoing efforts to combat scams and enhance public awareness are critical in maintaining the integrity of services like E-ZPass and Tolls By Mail. By working together, authorities and users can help create a safer, more secure environment for everyone.
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