What’s going on with Krispy Kreme at the Staten Island Mall?

STATEN ISLAND, N.Y. Krispy Kreme Doughnut Corp. fans questioned why the franchise was located at the Staten Island Mall.Last week, donut aficionados reported that the store was temporarily closed. Additionally, food and drink transactions are made with cash only, even though it reopened on Sunday.

An employee verified the store had closed on Wednesday morning, but only for one day on Saturday, November 30. The site had been removed from the official Krispy Kreme map of the area as of Wednesday at 8 a.m. At approximately 9:45 a.m., it was put back on the map.

The New York City Department of Health and Mental Hygiene has given the address 2643 Richmond Ave., New Springville, an A letter grade, which is the highest possible rating.

At eight in the morning on Wednesday, December 5, 2024, Krispy Kreme was not mapped on Staten Island. By 9:45 a.m., it was back online. (Silvestri, Pamela; Staten Island Advance)Silvestri

In fact, commerce is currently conducted entirely in cash. Customers were informed by a store employee that the problem had persisted and that systems had been unavailable for approximately a week. As a result, the online ordering system is disabled, which explains why the website didn’t notice that all doughnut kinds were available until Wednesday morning.

All doughnut flavors were not available online on Wednesday, December 4, 2024. (Silvestri, Pamela; Staten Island Advance)Silvestri

By the deadline, attempts to contact Krispy Kreme’s corporate team failed.

The operation is open even though the drive-through is closed. The store’s phone number is 347-205-8349. For online order problems and in-store transactions, selecting options #1 and #2 will connect you with a live person.

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Hot Light is still open from 7 a.m. to 9 a.m. and from 5 p.m. to 7 p.m., according to the Staten Island Krispy Kreme website. This light shows that doughnuts are being made and are just leaving the assembly line. The signal does not signify any free product delivery, despite common legend.

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Originally founded in Winston-Salem, North Carolina, the 87-year-old Charlotte, North Carolina-based corporation is listed on the NASDAQ.In summary, it went public in 2000, experienced some financial difficulties, and was later purchased by JAB Holding Company in 2016 and put into private hands. In 2021, it went public once more.

As stated on the corporate website, KrispyKreme.com, we are enthusiastic about the future and are working on new, delicious items in addition to continuing our international expansion. Watch this space for future innovations.

In September 2022, the Staten Island site opened with great excitement.

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